Privacy Policy

We collect information that you provide directly to us when requesting transportation quotes and services:

• Guardian Information: Name, email address, phone number
• Student Information: Grade level, special needs requirements (car seats, booster seats, accessibility needs)
• Transportation Details: Pickup and drop-off addresses, schedule preferences, selected weeks
• Account Information: Email and password when you create an account
• Communications: Messages and special requests you send to us

We use the information we collect to:

• Process and respond to your quote requests
• Provide transportation services to your children
• Communicate with you about services, schedules, and updates
• Maintain safety and security records
• Improve our services and customer experience
• Send marketing communications (only if you opt in)

We do not sell your personal information. We may share your information with:

• Service Providers: Companies that help us operate our business (e.g., payment processors, email services)
• Drivers: Assigned drivers receive necessary information to provide safe transportation
• Schools and Camps: Destination facilities may receive arrival/departure information
• Legal Requirements: When required by law or to protect safety

We implement appropriate security measures to protect your personal information, including:

• Encrypted data transmission (SSL/TLS)
• Secure cloud storage with access controls
• Regular security audits and updates
• Background-checked and trained staff

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

You have the right to:

• Access and review your personal information
• Request corrections to inaccurate information
• Request deletion of your account and data
• Opt out of marketing communications at any time
• Withdraw consent for data processing (where applicable)

To exercise these rights, contact us at hello@getshuttlebee.com

Our services are intended for use by parents and guardians on behalf of children. We do not knowingly collect personal information directly from children under 13. All information about students is provided by parents/guardians.

We use cookies and similar technologies to:

• Maintain your session when you're logged in
• Remember your preferences
• Analyze site usage and improve performance

You can control cookies through your browser settings.

We retain your personal information for as long as necessary to provide services and comply with legal obligations. Quote requests and service records are typically retained for 3 years after service completion.

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through a notice on our website. The "Last Updated" date at the top indicates when the policy was last revised.

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: